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EPREL state of play and new prototype version (GEN – 972.00)

04 December 2018

5 min read
European Policy

EPREL state of play and new prototype version (GEN – 972.00)

04 December 2018

5 min read

GEN – 972.00. On 29 November, DG Energy provided an update on the state of play. The Commission aims to make the data that suppliers upload in the database accessible to market surveillance authorities and the public as of April 2019 rather than 1 January 2019.

State of play in view of 1 January 2019

Members can find below the message that was sent out on behalf of Mr Paul Hodson, Head of Unit for Energy Efficiency, ENER C3, in DG Energy of the European Commission on 29 November to Member States experts and the European associations.

Dear Sir or Madam,

We would like to inform on the development of the product registration database for energy labelling (EPREL), linked to the obligations set in the framework regulation for energy labelling (Regulation (EU) 2017/1369). 

The European Commission (EC) has been working over the past 15 months on the establishment ofEPREL. During this period, the Commission services enjoyed very good cooperation with stakeholders, with the industry sectors that are directly impacted by the obligations of the framework regulation. 

The work is progressing well, and it looks like the EC will be ready with a functioning database to which suppliers can upload the necessary label, product information and compliance information by the required deadline of 1 January 2019. Nevertheless, the remaining time for industry to test the database and prepare its internal systems has been very short, for some product groups. Moreover, it will most likely be possible to provide system-to-system uploading of model information only by February 2019. This means that, while it will be possible to upload the necessary data on 1 January 2019, many suppliers will not have had sufficient time to prepare their systems, nor will the database be ready for system-to-system interaction.

Due to the focus on establishing a functioning database for suppliers, and mindful of the deadline for this, the Commission services have advanced more slowly with developing the public access to the database and the access by Member States to the compliance information (including the link to ICSMS). This means that the data that suppliers upload in the database will not be accessible by market surveillance authorities and the public from 1 January 2019. Our aim is for this access to be possible from April 2019. De facto, we anticipate that industry will continue uploading data during the period between January and April 2019. The Commission services intend to use this period to finalise the system-to-system upload facility and iron out any remaining bugs.

Information is available in the dedicated workspace: https://webgate.ec.europa.eu/fpfis/wikis/display/EPREL (the precondition is to have an EU LOGIN account).

There is an acceptance version for a product registration, available for suppliers to test at: https://energy-label.acceptance.ec.europa.eu

Guidelines to register as organisation: https://webgate.ec.europa.eu/fpfis/wikis/display/EPREL/EPREL+Guidelines

For any question, please do not hesitate to contact our support team at the e-mail address: ENER-EPREL-HELPDESK@ec.europa.eu

New prototype version of EPREL  

On 30 November, DG Energy informed the industry associations that a new prototype versionof EPREL has been made available in the ACCEPTANCE environment:


The old Pilot environment has been discontinued and should not be used anymore.

This new acceptance environment can be considered as secure for testing the system in the same conditions as the future Production environment. Sensitive data can be entered. This is a new environment, all existing data has been removed, user profiles and organisations must be registered again.

Exchange model

Based on feedback from the industry and internal reviews, updates have been applied to the exchange model as well:



  1. Norway, Liechtenstein and Iceland have been added to the enumeration CountryEnum 
  2. 2 Optional fields have been added to DetailedAddress: PROVINCE and MUNICIPALITY
  3. 2 Attributes have been removed from ModelSpecificContactDetails: FAX_NUMBER & SOCIAL_NETWORK_ACCOUNT
  4. 2 Optional attributes have been removed to ModelSpecificContactDetails: FIRST_NAME & LAST_NAME
  5. Removal of the historical “/eprel” useless part of the namespaces of services
  6. Replacement of the type of the abstract type TechnicalDocumentation (choice =>sequence)

Point 5 refers to the “xmlns” which now changes, and this will affect all your XML files, please modify them removing the text highlighted in bold letters:



xmlns:ns3=”http://eprel.ener.ec.europa.eu/services/eprel/productModelService/modelRegistrationService/v2” REQUEST_ID=”Test001″>


System-to-system is available in this environment for testing purposes only. You can connect your Access Point and send files to EPREL using eDelivery, they will be received, treated automatically and the product models from the XML file registered in the database. A report of transmission in XML will be sent back to your AP.

If you want to connect, you can send an email to the Support team that will liaise with the EU Send team. 

UI Functionalities

  • New supplier organisation (some more information is required to know the type of supplier and now also Iceland, Norway and Liechtenstein can register suppliers and models)
  • User management (Supplier Admin can now send invitations to other users to work for his organisation as backup Supplier Admin or Supplier User)
  • Organisations’ trademarks list (Supplier Admin can add a list of trademarks to be used in the organisation’s models)
  • Use of trademark by reference in new models (when registering new models, the trademark can be taken from the list of trademarks or can be typed manually as before, see image below)
  • Improvement of equivalent models (order of publication of models not mandatory, equivalent models can be published before the base model)

One can see the new Guidelines to register organisations, create a trademarks list and invite users at section “1. How to register a new supplier user and his organisation in EPREL.” of: https://webgate.ec.europa.eu/fpfis/wikis/display/EPREL/EPREL+Guidelines

File upload

The Exchange model now also supports the use of trademarks from the list of the organisation by reference. See the new Guidelines at section “2. How to manually upload product models in EPREL.” of: https://webgate.ec.europa.eu/fpfis/wikis/display/EPREL/EPREL+Guidelines

Next steps

In the next weeks, the Commission will implement the organisation’s list of contacts and use of the Public contact by reference in models.

The Commission will also try to fix the User Interface to allow correct manual filling of data, as many suppliers reported that the upper limits in many fields do not allow to enter real values (e.g. Energy efficiency indexes higher than 100) and will add a new product group ‘hot water storage tanks’. 

For any question, one may contact our support team at the e-mail address: ENER-EPREL-HELPDESK@ec.europa.eu.

Recommended Actions

Manufacturers of professional refrigerated storage cabinets(Regulation 2015/1094), residential ventilation (Regulation 1254/2014), air conditioners (Regulation 626/2011), space and water heaters, including heat pumps (Regulation 811/2013 and Regulation 812/2013) are strongly recommended to test the new acceptance environment, considering that within the current Commission schedule this should be accomplished by April 2019.

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